Why does my tracking number show nothing/error? You will receive a tracking number to your email as soon as your order is ready to be shipped. Who is the shipping courier? How can I track the order? The handling time for each order is different so please check see the tab Handling Process for more information. When your order has been shipped, you will receive an automated email from our store with the tracking number and the shipping courier's tracking page. You can always click here for more information. We offer worldwide shipping at very reasonable rate. Only the fountain pen models listed below include a converter. Does this fountain pen model comes with a converter? We are not able to provide shipping to these countries/areas below:ġ. You can check your tracking information via this link:ĭue to COVID19 and countries' customs regulation, The tracking number may be activated after 1 or 2 days in transit. Please note that this is subject to change under unexpected conditions. The arrival date is estimated to be 3 to 5 days after shipping date. Pensachi does not undervalue the amount on the invoice and the parcel as it goes against the customs law. Pensachi is not responsible for any custom taxes/charges charged on the package as the shipping cost/ the cost of the products does not include the custom charges. When a package is shipped outside of Japan, it goes through the customs inspection in the respective country and sometimes is charged taxes depending on the policy of the country. You can convert your points (800 PSC) for Free Shipping.įind out more about the Pensachi Point System from here. Will be handled on the next earliest business day. Please note that order placed on weekend or Japanese National holidays You will be updated about the progress of your order. Please look on the product page description for more information. Some items ship within 2-3 days after the order has been placed. Handling time is 4 to 7 business days depending on the model. NOTICE: The shipping fee will be displayed in your chosen currency at check-out. You can track the parcel using the link included in the shipping confirmation email. Once you have received the tracking number for your order, The shipping couriers that provide service to us is DHL.
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